Banking institutions are traditionally exposed to fraud and abuse. Statistics show that the number and damage arising from fraudulent activities are constantly growing. No matter whether they are external or internal, fraud methods are constantly changing and introducing innovative approaches and techniques. Therefore, fighting fraud is a constant battle against moving threats where prompt detection and prevention, or at least remediation is utterly important.
Today, any payment card, ATM, Internet, phone or simple bank transaction leaves a corresponding electronic footprint. This also applies for loans, deposits, trades or any other banking product. Although banking systems inherently store all this data, there is barely any information available for fraud detection in real time, or at least in a timely manner.
Therefore, even with all the data, without adequate real-time detective mechanisms in place, banking institutions are commonly forced to rely only on post-hoc response which is quite often too late to recover financial losses.
INFIGO Fraud Monitoring is a modern, comprehensive solution for fraud detection and prevention in banking systems. By being able to detect and prevent fraud as it happens, INFIGO FM actually decreases losses induced by fraud, returning investment almost instantly and helping banking institutions to maintain or increase profit. Having an advanced fraud monitoring solution in place also decreases regulatory risks or expenses.
Real time monitoring of all activities in core banking systems allows prompt detection of any potentially suspicious or fraudulent activities triggered externally or by insiders.
Adaptable and configurable alerting system allows automatic prioritization and grouping of suspicious activities.
Web GUI based alarm console with user friendly navigation and integration with external information has been designed to allow prompt incident review and save time for fraud analysts.
Modular design and modern architecture allows integration with any technology, architecture or banking system vendor with horizontal and vertical scaling depending on the number of transactions.
High-availability is a native capability of INFIGO FM, allowing partial system outages without any loss of functionality.
INFIGO FM consists of almost 80 out-of-the-box fraud detection rules covering all the aspects of a banking system. The fraud detection rules are divided into the following groups:
Internal and external transaction monitoring (real time and scheduled)
Digital channels banking fraud monitoring (real time and scheduled)
Each group of fraud detection rules consists of 5 to 25 configurable threshold rules. Thresholds can be modified in real time through a GUI web rule editor (more information further below) and active immediately. Additionally, arbitrary weight scores can be added to rules to create arbitrary rule groups. Rule groups will trigger alerts only when the score is met or exceeded. This way the amount of false positive alerts is decreased.
Thresholds for rules can be static as defined by a fraud analyst or dynamic, related to average values of input parameters (i.e. a transaction is 50% or higher than the user’s average transaction value in last 6 months). This allows for detection of non-pattern based fraud and anomalies in client’s behavior.
Finally, all rules can be extended with arbitrary black or white lists as well as any other publicly available lists. The lists used can be easily managed by fraud analysts through a GUI interface.
CORE BANKING INTERFACE - PUT ALL DATA IN
Core banking interface is a vital component of the INFIGO Fraud Monitoring. INFIGO Fraud Monitoring is a flexible product that can consume data in any format from core banking. By default a JDBC/ODBC connector is used allowing configuration through a rich GUI interface. Specific information, if required, is collected through special external connectors that can collect to databases, web services or even digest data from flat files. The system collects data about transactions, system deposits and users (clients) as well as web log data in order to track Internet banking fraud.
DATA ENRICHMNET - LEVERAGE FRAUD DETECTION
INFIGO Fraud Monitoring has capability to consume data from external sources such as public corporate registers and other national or global data sources leveraging fraud detection capabilities even more. Combining suspicious activities with additional information provides fraud analysts with a single console which provides all the information required for case investigations.
ALERT CONSOLE - SEE FRAUD ATTEMPTS AS THEY OCCUR
Alert console provides unique interface for alert management. Every alert triggered is shown within alert console available for analyst review.
Within alert console, analysts can investigate alerts – see additional historic or additional information on potentially compromised accounts. The alert console can be customized as requested and is by default divided per rule groups.
Depending on investigation, a built-in workflow enables analysts to close each or multiple alerts with status of false positive detection or confirmed compromise. Analysts can also e-mail one or more alerts to their colleagues, if they need to do so.
Alerts can be classified with a single click of a mouse – the analyst can select multiple alerts and close them all at once. The system stores all audit data and information about performed activities on alerts. This allows for generation of reports about fraud analysts’ activities.
Alert console is further enriched with external data. The INFIGO Fraud Monitoring system can collect virtually any external data – by default the system can be integrated with external company registry services in order to give an analyst a full picture about any account owned by a company.
Easy to use real time alert notification
Data drill-down for analysts
Fraud case workflow
Alert history and stats
RULE EDITOR - FINE TUNE YOUR RULES
Rule editor enables analysts to review the fraud rule-set, turn on and off the rules and to adjust or fine tune thresholds. All the actions are performed via a user friendly GUI.
List/filter fraud detection rules
Edit rule thresholds
Turn on/of fraud detection rules
Depending on the alerts, the system can proactively block or delay transactions. By default, INFIGO Fraud Monitoring can call external web services or execute any program when an alert has been detected.
All collected data can be kept in the system available for instant analysis for indefinite period of time. Data aging, backup and off-line archival are configurable. Thanks to Splunk’s supreme indexing and searching engine used by INFIGO Fraud Monitoring, statistical calculations can be performed on large data sets.
REDUNDANCY AND HIGH AVAILABILITY - RUNNING 24/7/365
Redundant, high availability deployment is possible at no additional cost. High availability options such as data replication factor (denotes number of redundant data copies) or search factor (denotes number of redundant fraud interfaces) are configurable.
MODERN WEB BASED GUI
INFIGO Fraud Monitoring system is a web application that only requires a web browser to run on fraud analysts’ machines. The system can be integrated with any other authentication system, including 2FA authentication.